If you've lost access to your account, you can use the password recovery option on the account page where you log in.
This will send you an email with a link to reset your password.
Please make sure you take a look at your spam folder, as recovery emails do tend to end up in spam.
If you do not receive this recovery email for some reason, you can contact our customer support staff to assist you with this.
Please send them a support ticket and inform them about the situation.
For a speedy process, please include your name, username, and email address.